Contacting support:

The best way to get help is via e-mail. We know waiting is not fun, so we check email frequently and will try to respond to your questions quickly. We're on the West coast of the United States, so questions during the night in our time zone may take a while to get an answer, but otherwise you can expect a fast response.

For e-mail support write us at luminos-support(this part is to confuse spam robots -- remove it)@(this part too) or use the Technical Support link in Luminos' browser menu (the magnifying glass icon).

Troubleshooting tips:

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